Effective Date: 12-11-2025
Last Updated: 12-11-2025
RedGate Accounting & Bookkeeping (“RedGate,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://redgateaccounting.com or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms or via email
- Schedule a consultation or request services
- Opt in to receive SMS text messages from us
- Engage our accounting and bookkeeping services
This information may include: name, email address, phone number, mobile phone number, business name, mailing address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our accounting and bookkeeping services
- Communicate with you about our services, including appointment reminders and updates
- Send you SMS text messages if you have opted in to receive them
- Respond to your inquiries and provide customer support
- Improve and personalize your experience with our services
- Process transactions and send related information
- Comply with legal obligations and protect our legal rights
3. SMS/Text Messaging Privacy
RedGate Accounting offers SMS text messaging services to communicate with our clients regarding appointments, document deadlines, meeting confirmations, and other service-related matters. When you opt in to receive text messages from us, we collect and store your mobile phone number.
How We Use Your Mobile Information
We use your mobile phone number solely to send you the text messages you have consented to receive from RedGate Accounting. This may include:
- Appointment and meeting reminders
- Document due date notifications
- Service confirmations and updates
- Quick follow-ups related to your account
Third-Party Sharing
We do not sell, rent, or share your SMS consent or mobile phone number with third parties for their marketing purposes.
Your mobile information may be shared with authorized service providers who assist us in delivering SMS messages (such as our SMS platform provider), but these providers are contractually obligated to protect your information and use it only for the purpose of providing messaging services to us. We do not authorize these service providers to use your information for their own marketing purposes.
Your SMS Rights and Choices
You have the following rights regarding SMS communications:
- Opt-Out: You can stop receiving text messages at any time by texting STOP to any message from us
- Help: Text HELP to any message for assistance with SMS services
- Contact Us: Call us at (303) 758-3075 or email us at info@redgateaccounting.com to update your preferences
We will retain your opt-out preference to ensure we honor your request and do not send you further SMS messages.
Message Frequency and Rates
Message frequency varies based on your account activity and service needs. Message and data rates may apply based on your mobile carrier plan.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data storage, email delivery, and SMS messaging platforms
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our clients or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of certain data uses and disclosures
To exercise these rights, please contact us using the information provided below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
RedGate Accounting & Bookkeeping
5050 E Cherry Creek South Drive
Denver, CO 80246
Phone: (303) 758-3075
Email: info@redgateaccounting.com
Website: https://redgateaccounting.com/contact